I am using Lenovo laptop last 2year, but I am good to satisfy with this laptop. I never gave to the hardware shop for that kind of laptop I am using that is Lenovo is the best laptop in my career when I have been started to use, I feel very happy to use. and his service center is very responsive when called he tried to solve the problem instantly. the company tried to reach the customer to solve problem m and in a yearly call to the customer and take his or her feed back.