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Lenskart

Anil kumar@anilkumarindu

Jun 25, 2015 01:43 PM, 4311 Views

Never Order any Glasses through Lenskart

I have a bad experience with Lenskart,  I ordered for Grey Glasses with power and they had sent me yellow Glasses.

After calling and raising complaint several times,  these beggars are saying to order one more glass so that they will sent correctly.

They don’t take any action to accept the mistake.  Some how they are delaying and not taking it back and paying back.

If you order,  order by COD  and Open and see before accepting it.  Once paid,  Lenskart will not pay back or replace for any chance.  Very pathetic Experience

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Brand Response

valyoo_lenskart

Jun 29, 2015 03:37 PM

Dear Anil, we sincerely apologize that we have not been able to serve you well. Lenskart values its customers dearly and for us customer satisfaction is our first priority. In order for us to serve you better we request you to kindly let us know your registered mobile number or your order ID. This will help us to recognize you in our database and understand your grievance better. Kindly give us an opportunity to rectify, your opinion of us. Waiting to hear from a valuable customer like you with your details.