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Lenskart

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Lenskart
Swarupanna@Swarupanna
Oct 23, 2017 02:53 PM, 2442 Views
Worst E-Commerce company to plague India!

I wanted to buy a particular model(RX5228) of Ray-Ban eyeglasses, which I couldn’t find anywhere in my hometown so I thought of ordering it on Lenskart based on trust and their reputation. But the problem was that I had no idea on how to enter the power details, so I went to the store to order them.The representative at the store assured me that the glasses were under "14 days no questions asked return promise"(WHICH IS THE BIGGEST SCAM) and I’d be given a refund as I had not seen the glasses physically and that I had no idea that it would fit my face. Then the glasses were delivered and found that the print in the temples were of inferior quality and would fade away in time and would like the same model in pure black colour. And now I call the store, and they tell me that they accept returns(how the hell am I supposed to know if the glasses look good on me without trying it?) only for their in-house brands(Vincent chase and John Jacobs). I’ve called the customer care and they’re just stalling for time so that the 14 day period ends and they can just shrug it off! Worst experience and waste of Rs 6700/-. Would never buy from Lenskart again and recommend you not to throw your hard earned money down the drain. I’ve still got the ticket details if you doubt me.

(3)
Dear Swarupan, we regret the inconvenience caused to you, please share your registered contact number and we will call you to assist with the best possible resolution.
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