Your review is Submitted Successfully. ×

LetsBuy

0 Followers
1.8

Summary

LetsBuy
Ramesh Kohli@exporters
Feb 29, 2012 09:34 PM, 3609 Views
(Updated Mar 01, 2012)
Don't buy online from Letsbuy.com

I unfortunately bought one Frontech 1818 MM SUBWOOFER 2.1 FOR Rs469/ COD. The DEFECTIVE Product was delivered.The Order No. is 882076 invoice No. DLSIN/11-12/89092.As I connected the system to my Laptop I found one of the speaker not giving output & the other was giving blurred sound. The system was defective.I checked the make of the system This was Chinese.I request letsbuy team to show the make & name of manufacturer in their information column in the website.After I found the product defective I contacted customer care But was highly surprised that the customer care executive showed his inability to help me. He asked me to send email.


I strongly suggest letsbuy team to check the quality before dispatching the products. Also inferior quality products for minting the money and be fooling the customers should not be displayed on their website.The letsbuy team should save the reputation of its portal letsbuy.com.


Ramesh Kohli, A-5, Sector-20, Noida. 201301Mob:9818077044

(1)
Dear Mr. Kohli,Please accept our sincere apologies for the inconvenience you may have experienced with respect to your order number LSB- 882076. At letsbuy.com, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your-or our own- expectations. Upon thorough review of the situation, we narrowed the case to the concerned department and we shall work to provide you with an immediate assistance.As a testament to strive for perfection, we have taken steps to ensure that this will never happen again by creating companywide training sessions. A care member has as well being directed to assist to you at the earliest.Also we deeply value your relationship with letsbuy.com and are committed to providing you with the highest level of service simply because our customers deserve the very best. Again we truly appreciate your patience for bearing with us and look forward to your continued patronage.Yours in Service,Team Letsbuy
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer