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LetsBuy

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LetsBuy
Nishtha Kathuria@docnishnishtha
Mar 09, 2012 02:54 PM, 2528 Views
First experience with letsbuy.. Not to buy!

I made an order of a cell phone on Sunday night, that is 4th march late night expecting to be delivered to me by Friday as I have committed on the site regarding delivery of within 2-4 days. I had my travel planned according to this order but sadly today when I called up the customer care to track my order I discovered that it hasn’t been even shipped out yet and I should wait for another 4-5 days. That means I go out with my new cellphone and secondly appoint someone else to receive it. That’s disappointing first experience. I demand a refund of at least 50% for the inconvenience caused.

(1)
Dear Customer,We appreciate you as a valuable customer and at the same time we are sorry to hear about your bad experience with us. Your suggestions and complaints are important to us as it would help us grow in a much better way. So our sincere request from you is to please let us know your order details, this will help us get to the heart of the matter, confirm your contact details and compensate for all the concerns caused to you.We want to convey sincere apologies for this unfortunate experience you had with us. So do get back to us with your order details and we shall work to regain your trust once again.Looking forward with you.Team LetsbuyDear
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