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LetsBuy

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LetsBuy
karthikeyan G@karthim20
Mar 12, 2012 11:58 AM, 2237 Views
Poor Support

I have ordered lenovo G-570 Notebook 20 days back. They promised that within 4-7 working days the laptop will be delivered. But till now I haven’t received. Even the order status in the site is showing still "In Process". I don’t know how many days they need to ship it.


I’m getting every day mail to my id that my order has been delayed due to some uncontrollable circumstances. I don’t know what are those circumstances. Now there are no strikes, bandhs, disasters for getting delayed. But there are no such things. Even if the shipping is from Gurgaon the delivery wont take more than 7 days. If the product is not available now then why they posted in the site that this is available and will be shipped in 4-7 working days. I thought some times it may get delayed but not every time. Don’t go with letsbuy.


Poor shipping.

(1)
Dear Customer,We appreciate you as a valuable customer and at the same time we are sorry to hear about your bad experience with us. Your suggestions and complaints are important to us as it would help us grow in a much better way. So our sincere request from you is to please let us know your order details, this will help us get to the heart of the matter, confirm your contact details and compensate for all the concerns caused to you.We want to convey sincere apologies for this unfortunate experience you had with us. So do get back to us with your registered e-mail ID with Letsbuy or your order details and we shall work to regain your trust once again.Looking forward with you.Team Letsbuy
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