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LetsBuy
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soumitra guha roy@soumitraguharoy
Aug 05, 2011 12:37 AM, 1698 Views
(Updated Aug 25, 2011)
Ordered for nokia x1-01 (white);order:-LSB-269412

I have ordered for a nokia x1-01 (white) on 2nd august 2011 & on 3rd august when I called the customtakeouter care I was told that the mobile will be delivered within 2-4 working days of my order.toady is the 4th day running, according to letsbuy.com I should have got the product but till now i've been not given even the shipping details, god knows when will I get the mobile.if any executive of letsbyu.com reads this pl. let me know what is going on?


soumitra guha roy


9088101367


soumitra.guharoy@gmail.com


##LSB-269412##


NEVER BUY FROM LETS BUY.COM......I'VE LOST HOPE.


TODAY IS 24TH AUGUST....STILL WAITING FOR MY MOBILE.


25/08/2011


today I came to know from lets buy.com that my mobile has went back to lets buy.com.where as yesterday some one named Mr.Pawan told me that I'll get the product by yesterday.....but as usual every time they fail to keep their commitment.Today morning they told me that my product will be shipped today and I'll get it by Saturday.But they(lets buy.com) never keep their commitment.....till now I've not got the shipping details.


PL. TRY TO KEEP YOUR COMMITMENT MR. LETS BUY.COM

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LetsBuy Deactivated
Dear Customer,On behalf of the entire team, we would like to extend sincere apology for the inconvenience you experienced as a result of the pending shipment status. We have shared your review with the concerned team and they would work to have it fixed for you on immediate basis.In light of the current state of the economy, and in today’s competitive online e-commerce industry, customers expect the best value for their money. Letsbuy.com strives to provide this value through a mix of safety, on-time performance, courteous and professional service, and wide range of options to make choice from. We want to make online shopping with us a convenient and trouble-free experience for our users and we are truly sorry we failed to do so on this occasion.To demonstrate our commitment to service excellence and as a gesture of apology for our service failure, we have escalated your issue to the concerned department and have already directed a care member to compensate for all the concerns caused to you. Once again we truly appreciate your patience for bearing with us.It is our goal to provide exceptional service each Time a user stops by, and we hope you will provide us with an opportunity to restore our confidence. Your support is important to all of us here as a team. We look forward to your continued patronage and the privilege of serving your online shopping needs again soon!Looking forward for a fruitful association!Yours in Service,Team Letsbuy!
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