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LetsBuy

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LetsBuy
naveen @nevin1600
Aug 27, 2011 06:40 PM, 1662 Views
LETSBUY PATHETIC AND NON TRUSTABLE SERVICE

Slow service. They will leave our order to the courier service and ask us to keep in touch with them. Don’t know what kind of policies do they have. Trust me it will never come in time. I ordered on 21st august and the order hasn’t reach uptill now(27 august). still they are saying it will reach by tuesday.

They take a lot of time to dispatch the order.

Please think 1000 times before u order from letsbuy. instead, order from flipkart.

(2)
Dear Customer,First of all we would like to thank you for your interest in shopping with us. You had lived out your faith on us and made an order for which the timely updates have not been provided.Your comments regarding the service you received at our site are very important to us. We want customer’s to enjoy shopping at Letsbuy.com, so your testimony of a disturbing experience is a serious concern for us!!Please allow us to express our deepest apologies. You deserve only the best service, especially when you take out time to go through our online catalog and hence decide to shop from the same. We have discussed your review with the concerned team and would work to value it further as well!To demonstrate our commitment to service excellence and as a gesture of apology for our service failure, we have escalated your issue to the concerned department and have already directed a care member to compensate for all the concerns caused to you. We would be highly obliged if you could pass on your contact and order details for the same.We will steadfastly remain fixed on our commitment and work to have you updated on immediate basis. Once again we truly appreciate your patience for bearing with us. Thanks for bringing this to our notice.Looking forward for a fruitful association!!Yours in Service,Team Letsbuy!
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