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LetsBuy

Preeti @P_K2705

Sep 25, 2011 04:42 PM, 2709 Views

(Updated Nov 17, 2011)

Dont ever buy from letsbuy.com

Order no 588988. Used the coupon Letsbuy gave me in compensation for the last mess up they made. Placed an order on 8th Novemeber.

Still havent received any mail or alert from them. Called them many times. For the first four times they said the Order was ready to be dispatched. After the 7th day, some idiot said he would lodge a complaint and the the Order should be dispatched within 48 hours.

50 hours up and havent still heard anything from them. Worst thing is the line is always busy and I have spent so much money on trying to get them on phone.

These people suck!. never buy from letsbuy.

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Brand Response

LetsBuy

Sep 26, 2011 05:58 PM

Dear Preeti,Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. You had lived out your faith on us and made an order for which the USB cable and warranty card had not been delivered.We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our concerned department conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.Thank you again for bringing this matter to our attention.Yours in Service,Team Letsbuy!