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LetsBuy

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Summary

LetsBuy
Gaurav @grr7
Nov 08, 2011 12:04 AM, 1362 Views
No order delivery, worst customer care

Used letsbuy first time to order after reading good reviews. The site mentioned delivery time of 4-7 days for order no. LSB-545312, but no delivery even after 12 days. The customer care takes ages to get connected and then they are equally clueless of why the shipment has not been dispatched.


The advantage of competitive prices and good products is defeated and overpowered by delipidated customer care service. Guess the products are only to attract the gullible buyer who dont realise the torture the comapny would be holding for him in near future.

(1)
Dear Gaurav,Please accept our apology for the delay in shipping your order. We know that the delay had caused not only inconvenience but trouble to you as you had lived out your faith and had already paid for the same. For this matter, we are very sorry.We admit that there is a delay in delivery. But, we hope you will give us a chance to offer you a level of service desired by you. Your product was delivered using the Delhivery Courier Services. We would be highly obliged if you can acknowledge the same in your review.We appreciate your business with us, and to make up for our mistake we’ve already shared your feedback with the entire team and would work to value it further as well. If you have any questions, please let us know. Thank you for your understanding.Looking forward with you!Yours in Service,Team Letsbuy
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