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LetsBuy

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LetsBuy
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abhishek bansal@alecabhishek
Nov 10, 2011 11:58 AM, 1046 Views
Order ID is: LSB-573504 very bad customer support

I have ordered Lowepro Topload Zoom 50AW Toploading Bag on 4th nov. I have not received my product yet. My status on website is still in process not yet processed, calling to customer care number I have waited 30 mins and cant able to reach them, I called PAWAN taking care of social media from letsbuy his response(on no is+911246737628) and he is telling himself as office boy and not at all ready to help.


I will recommend not to buy from lets buy Their customer service are worst and delivery time doesn’t match their words

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LetsBuy Deactivated
Dear Abhishek,We know how dissatisfied you’ve been with the late shipment and the apparent misinformation you have been given about the delivery times.While that would be the easy thing to do, it wouldn’t be the right thing to do. We checked into the matter and learned that we’ve had difficulty getting straight answers from the manufacturer’s end itself.We earnestly apologize for this matter. Although apologies would not have saved the time you had wasted expecting for the delivery of the product. But, we hope that you would allow us to express our sincere apologies by compensating for all the concerns caused.Also we have initiated your refund process and directed a care member to stay in touch with the latest updates.Your patronage is important to us, and we truly appreciate your patience for bearing with us.Yours in Service,Team Letsbuy
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