Your review is Submitted Successfully. ×

LetsBuy

0 Followers
1.8

Summary

LetsBuy
Abhijit mahajan@abhijitmahajan_
Jan 04, 2011 04:08 PM, 3656 Views
Stay away from letsbuy.com

THIS IS A TOTAL FRAUD website. I ordered a Olivepad from them, after 8 days I was told "Its not in stock".... now they have asked for another 7 days to process refund. Unfortunately I paid by bank account (otherwise I would have filed a payment dispute with credit card).


PLEASE DO NOT DO BUSINESS WITH THESE CROOKS. Get off your butt, walk into a physical store and take immediate delivery of the product. In short do not even think of their website.


I am normally very careful, but in this case I was directed there by "Samsung"  one thing’s for sure.. I am not buying any Samsung products in future as well, just for the reason that they partnered with these crooks.

(3)
Dear customer,On behalf of the entire team, we would like to extend sincere apology for the inconvenience you experienced as a result of delay in the shipment and untimely intimation and updates. We appreciate your feedback and have shared this with the entire team!In light of the current state of the economy, and in today’s competitive online e-commerce industry, customers expect the best value for their money. Letsbuy.com strives to provide this value through a mix of safety, on-time performance, courteous and professional service, and wide range of options to make choice from. We want to make online shopping with us a convenient and trouble-free experience for our users and we are truly sorry we failed to do so on this occasion.To demonstrate our commitment to service excellence and as a gesture of apology for our service failure, we have escalated your issue to the concerned department and have already directed a care member to compensate for all the concerns caused to you. We would be highly obliged if you could pass on your contact and order details for the same.It is our goal to provide exceptional service each Time a user stops by, and we hope you will provide us with an opportunity to restore our confidence. Your support is important to all of us here as a team. We look forward to your continued patronage and the privilege of serving your online shopping needs again soon!Looking forward for a fruitful association!Yours in Service,Team Letsbuy!
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer