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LetsBuy

nizar403 @nizar403

Jan 05, 2012 05:56 AM, 1621 Views

Double Changed Even After 8 Days No Update

I had ordered a laptop of 31, 000 I was trying to order another config first of 30, 500 the ebs gateway is rubbish and it failed the transaction.

I then ordered the 31, 000 laptop and completed the payment when I received the credit card bill I got both the changes invoice on the website is showing unpaid when I call them they said they haven’t got the payment.

And when I contacted the bank they said the payment has been cleared and deposited into the merchant accounts.

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Brand Response

LetsBuy

Jan 05, 2012 12:20 PM

Dear Customer,We appreciate you as a valuable customer and at the same time we are sorry to hear about your bad experience with us. Your suggestions and complaints are important to us as it would help us grow in a much better way. So our sincere request from you is to please let us know your order details, this will help us get to the heart of the matter, confirm your contact details and compensate for all the concerns caused to you.We want to convey sincere apologies for this unfortunate experience you had with us. So do get back to us with your registered e-mail ID with Letsbuy or your order details and we shall work to regain your trust once again.Looking forward with you.Team Letsbuy