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LetsBuy

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LetsBuy
nsvin @navibhas
Oct 29, 2010 11:22 AM, 4263 Views
Bad experience

I normally prefer buying stuffs from ebay... I have been checking out for a Samsung Wave recently online as its not available in most places around Bangalore. Looking at the pricing factor, I thought I’d try Lets buy where the product was available at a cheaper rate compared to ebay and other retailers at Bangalore.


I had placed the order on 22nd Oct (LSB31393), and since lets buy doesn’t process it on weekends, I got a reply on 25th that the order has been processed and will be dispatched within 24 to 48hours. When contacted again on 27th they said they have metallic black models in stock and by tomorrow eve it will be dispatched(on 28th Oct)


When contacted on 28th I got a response that there is a doubt of the product availability as they haven’t received any updates from Samsung. If this is the case one week after I made the order, God knows when I’m gonna receive this part.Any1 gonna try lets buy please make sure the stock availability . And also u gotta wait for 1 week min to get your order processed.....

(3)
Dear customer,First of all we would like to thank you for your interest in shopping with us!Your comments regarding the service you received at our site are very important to us. We want customer’s to enjoy shopping at Letsbuy.com, so your testimony of a disturbing experience with our care department is a serious concern for us!!Please allow us to express our deepest apologies. You deserve only the best service, especially when you take out time to go through our online catalog and hence decide to shop from the same. We have discussed your review with our team and would work to value it further as well!We would be highly obliged to you if you could pass on your contact details to us and for sure we would work to compensate for all the inconveniences that we may have caused to you and provide you with the service you should expect at Letsbuy.com. Once again we truly appreciate your patience for bearing with us.Looking forward for a fruitful association!Yours in Service,Team Letsbuy!
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