Your review is Submitted Successfully. ×

LetsBuy

0 Followers
1.8
WRITE A REVIEW

Summary

LetsBuy
image image
Shashi @shashibala1
Nov 22, 2011 07:58 AM, 2532 Views
After payment & reminders goods not delivered.

I have ordered on https://letsbuy.com  on 05/11/11 for HCL ME AM 7-A1 Tablet vide order no. LSB 577867. A packet was delivered to me on 10/11/11 and I have made payment of Rs.16, 990/- but on opening the packet I found that it was wrong  product i.e AE7-A1 tablet(Cheaper model).


On my compliant, company has collected wrong product on 14/11/11. Even after repeated reminders and e- mails, they have neither delivered me correct product nor refunded the amount till date.


Shashi Bala

 (2)
(3)
LetsBuy Deactivated
Dear Shashi,You are a valuable customer of ours who had trusted us and placed an order for a tablet for which there was a mistake of delivering the wrong model number. We are very sorry for this matter. It was thoughtful of you to inform us about the same as it provided us the chance to notify the concerned department and review our procedures to ensure that this cannot happen again.You deserve the best service, especially when you take out time to go through our online catalog and hence decide to shop from the same. The pick-up was done on the 18th and your replacement has been scheduled. Meanwhile, a care member has been directed to demonstrate commitment to service excellence by keeping you posted about the latest progress on the issue.We truly appreciate your patience for bearing with us and would work to resolve the issue at the earliest.Yours in Service,Team Letsbuy!
Please fill in a comment to justify your rating for this review.
Post
Question & Answer
image
Other Searched Products
photo
Upload Photo
Add a Product
Compare Product