I had ordered a Cannon MG4170 MF printer on 4th April. Once the website did not complete the transaction. It shows the failed order in My accounts on their website. So I placed the order once again and paid the amount from my bank account.
Today when I saw my bank statement, I realized that the amount was debited 2 times from my account. I have not received the item till today, on the contrary I received a mail today saying " We regret to inform you that your order ID LSB-973788 placed by you will be delayed due to some uncontrollable circumstances." Uncontrollable circumstances were not disclosed.
I had suffered earlier also. But the item earlier was worth only Rs. 300/- which was faulty. But I did not bother much about it. This time the case is different and I want a resolution for my complaint.