THIS IS THE MOST POWERFUL, COOLING AND HEATING AIR CONDITIONER IN THE MARKET AND ALSO LG IS THE MOST RELIABLE COMPANY IN THE MARKET. IT CAN PROVIDE YOU HOT AND COOL TEMPERATURE IN YOUR ROOM AND PROVIDE 4 WAY SERVICE - LEFT, RIGHT, TOP AND BOTTOM . AFTER SALE SERVICE IS ALSO VERY GOOD . IN ALL THIS IS THE VERY GOOD PRODUCT FOR CUSTOMERS.