The TV was purchased on the occasion of the opening ceremony of the Delhi CWG in 2010.
This year during the summers we saw the picture shake horizontally. The LG technician was called, he changed the motherboard. Total cost of repairs:- Rs.7400/- approx.
Then we decided to get the AMC done. The LG customer care was called again. The technician came and we got the AMC done for 3 years.
However, the technicians try to cheat you. They say that no discounts are given on AMC if the TV is out of warranty! However, we realized that if we do the AMC for 3 years there is a hefty 20% discount given by the company. We had to threaten the technician to give us the discount. Then we got the 20% discount.
Please beware that it is the standard ploy of the technicians, who come from some franchisee networks officially under LG, is to hoodwink and say no discounts are available. Though the fellows can not en cash your cheque as the same is directly in the name of LG Electronics, it appears that they have some race for completing the financial targets. If you decide to pay cash, then in any case there is no problem as then they can keep the 20% and give the rest to the company!
So if you take an AMC on an LG product for more than one year at a time, do check out and CLAIM the discount that the company is giving rather than letting it fall into the pockets of the unscrupulous representatives and franchisees.