I had purchased this LG split ac online. now I am sharing our experience with you guy's after installing it works very good in starting but few months later it was be sounded and also fallen its cooling label. I contacted manufacturer services centre and complaint about the product. they will at my home repaired but they charged me very high so in my own opinion. and their behaviour is also not good. it is very expensive per its specifications so if you are searching a good cooling ac this is not for you please buy another ac.