My son bought this phone for me last june from the USA. Initially I had trouble for a week using the touch phone, as I was used to a blackberry for many many years. But, once I got the hang of it, I found it was a phone with excellent features. It looks good and backs up all my data to my google id. Twice in the beginning I had to reset and restore, and instantly all my data was back. Since last 9 months, I have mastered how to use the phone-picture quality is too good, the upload is very easy via fb or g+ or any. I even downloaded tv apps and catch up with my tv programs at times. Everybody was cribbing about the battery life, but I really have no complaints on that or any other count. The corner of the phone does have a small crack after dropping on the floor. Actually I have dropped it on more than one occasion though it cracked this one time. I have a lot of good apps and this phone is really value for the money.