I purchased LG machine after knowing from friend about their quality and customer service. I alreadyvhad IFB ELENA frontloading, but it prived to be worst product. I paid more than machine cost for its AMC , as its amc expired in seot19 , I decided to dispose IGB. I ordered LG thru Vijay sales, who promised 3 product warranty and 10 yrs on motor. But when machine was delivered itvcarrued 2yrs warranty card for machine. Vijay sales staff proved useless amd incompetent to explain and resolve the issue. So will never buy any thing from vijay sales.
However, the product is fantastic. Silent and stable. Innovative product which can also be operated from remote. LG engr did not explain the product feature properly. Such engrs defame even a goid product.