LIC HFL gives competitive interest rates while giving loan. However after the first 1 or 2 years, it starts increasing the interest rates without notifying the customer. Worse than that is when the floating rates do come down, it never decreases our interest back on their own. You have to go to the office to get it rectified and you have to pay a fee to get it done.
Also, when I requested copy of the documents, they charged 1450 as fees for copying about 20 pages of documents.