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4.6

Summary

LifeCell International
SohnyThomas shilotri@sohnythomas278236
Aug 17, 2015 01:57 PM, 39483 Views

LifeCell_CS Cares

LifeCell_CS is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Nov 30, 2015)
Irresponsible and Fraud service

I am customer and from the day 1 both the representatives have been completely irresponsible in handling my case .


One rep does not pick up the call or when she does has no clue what she is talking about. She has NOT called up any hospital, let alone talk to a docter. She is surprised one can actually do that.


Another agent is completely irresponsible and repeatedly LIES about meeting ANYONE for that matter, let alone our doctor. You taken 25000/- from us and not collected the cord blood sample. This is tantamount to fraud/scam.


UPDATE: After thiscomplaint the company called returned our deposit and has closed our account

Issue Resolved
(3)
Dear Thomas,Your concern is noted. We hope that your reported issue is resolved as on date. In case you require any support, please dial our customer service toll free 1800-419-5555 or write to care@lifecell.in.RegardsCustomer ServiceTeam LifeCell
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