We hired these guys looking at their reputation in the market. But the service and support provided by these people were pathetic.
1) THEY NEVER DELIVER ON TIME
In our case it was more than a month delay
2) THEY WILL NEVER UPDATE YOU ON THE STATUS
you will have to call and ask them the status again and again.And with every call you will hear of further delay.
3) THEY WILL MAKE LAME EXCUSES LIKE, WE NEED MORE TIME COZ THE WARDROBE WE MADE FOR YOU WAS DAMAGED DURING TRANSPORTATION.
4) The design team(Sonika) will try to Blame production team(Ashok) and vice versa. These two people are pathetic.