I am using this AC since last 1 yrs inlast summers I bought this AC and faced real heck from the day one, the AC got delivered on the day of purchased but it kept on lying at my place for 3 days and no one came for the installation of the AC, when I contacted the Dealer he said that they have informed the company people for installation and they will come he cant do anything in this.
That made me really furious and thought of replacing the AC but on the 4th day they came and installed the AC, eventually it started working and was fine then on 5th day the AC was not giving proper cooling and when I called service people they said you must have kept window open and all sorts of silly thing and tried to trouble shoot the problem over the phone and when I insisted to come they said there will be additional 500 for visit.
I asked him why is that they said that they are third party service agent and company does not give them any convenience so they charge it form consumer. I was in need to I call him up and paid the things when he came he just did some tightening of nuts and bolt in outer unit and said its done, although magically AC did started working but I feel the 500 rs additional charge for the visit was not the wort for that much work as I am a new customer and faced the problem with in the week of purchase.
Overall I am not happy with the service of the llyod AC and even the there free service they never came on time but I had to remind them about hte free service over phone again and again.