I converted my BPL Pre-paid into a regular connexion in Bombay, because I wanted a roaming facility. When the conversion was being done (they took Rs. 2000 from me...in cash) I was told their Maharashtra, Gujarat, Goa Roaming service is free.(All their printed literature says so)
I go to Goa and there is no BPL Network Signal on my Mobile. Called up the local (Goa) BPL, and they said ’’Sir, Bombay and Goa are different companies’’
So I call up the Bombay Customer Service from Goa. If you are a BPL customer you know how long they put you on hold.
’’Please wait. Your call is important to us’’...ABSOLUTE BULLSHIT.
Anyways, I wasted more than Rs. 300 getting through to them and they say’’ Sir, you’ll have to put an additional Rs. 9000 as deposit to activate your roaming’’
So I prompltly went and got myself a Birla AT&T connection.
BPL...NOT JUST MOBILES...ARE CROOKS OF THE FIRST ORDER.