My husband and I have been having COVID symptoms and hired Lucid services to get tested. They took our samples 3 days back. Informed us the next day that samples were not taken properly. They were supposed to come and take samples next day. No one turned up. Came the day after, took our samples and after that no update from them. After continuously calling them, finally they tell us that their machine broke down. How irresponsible and careless can they be when we are not well, hopelessly stuck at home, unable to out and get any medicines or food as we are not sure if we are positive or not.DO NOT HIRE THEM. There are many other providers for much lesser cost and better services.