Hi friends I want to share my personal experience about Lufthansa.
Worth of an airline is best judges not when everything is going smoothly but when things screw up.
About 30 passengers who left from AD( DC) to Chennai on January 25th were put thru lots of troubl. Flight delayed in DC causing the connections miss in Frankfurt.
No Laftansa official to help with acco or food till someone went and help themself. Plus irritating statements like You R travelling in the cheapest class, we can’t provide accommodation for you. Finally these folks stayed in a hotel spending their own money pretty ridiculous. isn’t it? !
My parents were and they have had enough with the Frankfurt stopover just on their return. Plus added to all this when they get to Chennai after 24 hour delay, no baggage. Thankfully They brought the bags from later.
The problem Isn’t that the flight was delayed. But the treatment meted out to folks when something like this happens.
Moral of the trip: If you are sure everything is gonna be fine? use Luftt else please please please make other flight arrangements.