The lybrate.com offers two end services. It allows doctors to get to the patients. any corner of India by its practice management part.
But to me the most revolutionizing concept by this site is that it allows the general population to put their question about their general health or about any specific disease, or queries regarding any investigation, or can ask for any guidance on how to produce further.
Not only that if the patient wants and trusts the doctor on the other side who are legitimate practitioners verified by their proper documentation, they can consult them by variety of mediums. if they are nearby they can book an appointment in person, they can ask by chat or audio call or video call. so there are various means for the patients to consult.
The services they offer is very nicely managed. the patients can pay by their online banking or debit card and credit card. also it is secure. the doctor gets the money directly in their account without any delay on a decided date.
The support by them are very prompt and they offer extension of any help possible. either to patients or doctors.
Information Depth. The patients can see the profiles of the doctors. plus they have kept a rating system on the performances of the doctors. so that patient can have a better idea of the doctors efficiency and can choose best from the option available.
While putting their question on the site also they are guided by varieties of question about their illness so that they can easily put all the details in that.
Content: The content of the site is a bit of a problem. as there is no filter system for the questions. as there are many questions which are not related to health and mostly seems as if they are just making fun of the system. many times the people try to use it a wrong way by asking irrelevant qestions.
User frinedly: The whole system is guided by proper steps. once the patient signs in he can put the question without any cost. and there are no unwanted details asked for nor the advanced money except a patient wants to consult the doctor through lybrate.
Time to load. It takes no time to load and very easy to use.
I believe today lybrate is the most patient frinedly site available in comparision to Just Dial, or practo. which only offers consultation platform.