COMPLAINT AGAINST
Rahul Auto Services Pvt. Ltd.(MAHINDRA FIRST CHOICE SERVICES, SOMATANE PHATA)
Somatne Phata, Talegaon Dabhade, Pune - 410506
I got my Ford figo 90, 000 Km service done by Rahul Auto services Pvt. Ltd., which is Mahindra First Choice services, Somatane Phata centre. I met one Mr. Mayuresh who was dealing with me and got all my concern regarding the vehicles noted down. But alas, even after delivering my Car after full 3 days that too in the night at the 11th hour so that I cannot check anything, the bill was sent by Mr. Mayuresh and aishwaryasingh23ment was done by IMPS transfer. Most of the jobs done on my cars like brake drum and brake shoe chances were completely irrelevant to the problem and MFCS charged me hefty money of Rs. 31, 000/- on the services after changing many parts which were completely unnecessary.
However 3 of my major complaints remained untouched and unresolved even after more than 72 hours of my cars custody by Mr. Mayuresh. One is the noise coming out from suspension, 2nd is speed sensor issue which was never changed simply because they do not have the expertise to change the same and kept on falsely blaming and claiming on wrong spare part being supplied, and thirdly the left front mirror rolling down issue which is still making noise. I have very clearly understood the modus operandi of MFCS centres, they proved to be bigger cheats and fraudsters compared to ford service centres. Mr. Mayuresh has been consistently lying about calling back in 10 mins and avoiding my questions ever since I gave my car at the service centre. I’m going to pull MFCS to the consumer court and demand hefty compensation for 3 days losses and monetary compensation for the fraudulent claims by them. Moreover who has given Mr. Mayuresh the right to take my vehicle and not issue any receipt for the same. This in itself amounts to theft of the vehicle. This is the kind of work culture MHCS have. Absolutely disheartening, absolutely customer unfriendly, cheats and fraudsters! Either they apologise in writing and compensate by fitting all the old parts and taking their new parts away, I’ll get my car serviced elsewhere!
In competent bstds. MFCS it is shame on you that you do not have a system in place! Shame on Rahul Auto Services Pvt. Ltd. Specially Mr. Mayuresh @ 9922522822, shame on the owners of this service centre!
Cheats! Nincompoops! Do not ever trust them, if you give your vehicle for basic service, that is fine, they will start emptying your pockets by claiming that this is wrong and that requires replacement while it is fraudulent racket. never ever trust them. technical expertise is pathetic, problem will continue to show up! Plus you will robbed of hefty sums for parts which were never replaced plus the labour charges for something which was never done!