MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
After checked the review and rating which was 4.2 ratings was given to Perfectstayz Premium Laxmi Heritage. I was booked that property through Makemytrip on 24.08.2025 and I did payment of Rs. 2705 with food at the time of booking through UPI. When I went to this property I found they have no parking in their property they ask to park at abandoned plot which was not belong to them and after that I ask to check the room condition they saw me only one room on ground floor without any proper ventilation. When I ask to give another room they said you have booked deluxe room and we have only one deluxe room if you want another room we will charge extra for another room after and staff also showing bad behaviour. After this incident I have called to Makemytrip for 7 or 8 times to cancel this booking they also denied to cancel and said hotel denied to cancel so we are also not able to cancel ourselves and I booked another property for same day after that without check-in Makemytrip showing in my id that Im checked in and checked out they both are frauds and I lost my Rs. 2705/-
So be aware before booking this property and dont trust on them.