This is Mandar from Pune in end of January I traveled to Bangkok in customized tour. My anniversary was ruined like anything. They gave me hotel in name of four star which was like a "lodge". No direct numbers to reach these guys from Bangkok.I have to make calls of 3000INR to reach these people.
After coming to Pune, they didnt even took pains to check with us. Overall extremely bad after service and unaware of the word "Guest" which they use so often..
All HONEYMOONERS and couples avoid this if you want to have even decent holiday.