Hi,
I booked my ticket from Delhi to Chandigarh and it has been cancelled by airlines due to time change by airlines. And it was on may 4th 2016, also I got a cancellation request from Make my trip after 4 to 5 follow ups with MMT. Attached both screenshots from MMT and Airlines Cancellation receipt. Never ever go with Make my trip, they dont have proper hold with Airlines and their customers. We never interact with Airlines for any reason while booking, but when time of cancellation they are requesting to go to Airlines office and get refund. This is really insane.
The online complaint form thing does not work either. Tried posting a complaint and service request 6-7 times but received an error message repeatedly.
Basically there was no way I could cancel my booking and I lost my money. I am disgusted with the customer service of make my trip that boasts of brilliant customer care.
Thanks
Narendra Datta
9000366767