Wrost experience in getting refund
It’s been more then 2 weeks I am waiting for the land package refund for my sapin trip as my visa got rejected. I understand the policy but no one informed me that my land package is non refunded able. As per my last conversation with usha she said she trying to get the full refund and following up on the same. After speaking to you I messaged her about about the full refund as she never informed me about not getting full refund on land package but she is not responding now. I understand about visa rejection criteria but not getting full refund on land package was never informed to me. I have already lost money on flight booking as I paid in full while booking the package. I booked so many packages with make my trip never faced any problem and I have booked turkey holiday package with you guys in confidence that I am getting full help with previous package refund but if I will be not given full information about the cancelation in any circumstances is fraud and then getting penalized for that is not right, so I want my full refund for land package.