MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Makemytrip is a big well known brand when you think of travelling but if you are thinking of car rental in makemytrip.com , think twice as they have very indisciplined and unproffesional drivers. Few months back in february , we had planned a trip to nainital and arrival time was 6 am in the morning , we got email reminders from make my trip in the night so we got assured that the cab will reach at 6 am so we got ready but when it was 6: 30 am and I tried calling driver , he was not responding and so tried to call makemytrip but it was too not getting connected and then got a call at 7 am by the driver that he is coming qnd he came at 8 am and was very rude and unpolite , also had arguments and got it cancelled and escalated the issue so makemytrip needs to check what kind of drivers they are dealing with