After 30 calls during last 3 months in which in each call they used to say - Han ji sir abhi refund karwa dete hain today finally one person told me - you have written the post hence we wont refund.
So much about customer orientation . Pathetic response and worst service one can think . A few employees or someone from Company is giving 5 stars and writing favorable reports on mouthshut & other websites.
Beware of the same.
Earlier report:-
The packing was ok however a few goods got damaged( sofa, glass of table) during shifting from Bangalore to Mumbai in April. I have been following up since 7-8 weeks and they keep promising that it will be done . Each time they provide some other person number. So far I have contacted four of them. There is no response to the mail given on the website.