Dear Maruti Suzuki Team,
I recently purchased a Maruti Brezza Smart Hybrid from Bimal Yelahanka Showroom. Unfortunately, I’ve experienced inconvenience and disappointment with the showroom’s customer service team.
Despite reaching out to them, my concerns have been ignored, and defects have not been addressed. As a loyal Maruti customer, I’m disheartened by the lack of responsiveness and care.
Furthermore, I’ve noticed a significant discrepancy in the vehicle’s mileage. During the purchase, I was assured of a minimum mileage of 18-20 km/liter. However, after the second service, the mileage has dropped to 14.4 km/liter.
I’m confused and concerned about the inconsistent mileage and the quality of service provided by the showroom.
I hope you’ll take my feedback seriously and take necessary actions to address these issues.