I had a very good impression of using Matrix cellular services until I received the bill for their USB data card for 1 week of normal internet usage (Ph: 0792486556; Serial No. 1067344). I am still not able to believe that one can get a bill of INR 59, 000/- for 1 week of normal internet browsing(YES, It is 59000 rupees and not paise) .
What really pisses me off is that I was told that the maximum charges to expect is € 30/- and that there wasnt any warning whatsoever that the charges can goas high as this. I would have never paid so much money even for a lifetime internet connection.
And all this when these people say "Cost saving" options.
To top it all they take an credit card authorization of INR 15000/- which they use again and again (which means there is no limit at which they charge you in advance). So here I am, being invoiced for INR 59000/- which is already charged by these people on my credit card and there is absolutely no resonse from there customer service (support@matrix.in) despite several reminders. This is their 24x7 support.
I know I am looted now and probably there is little that I can do to recover this. Only hope others dont fall into this trap.