Hey all,
This MATRIX INTERNATIONAL CELLULAR company is a total fraud. In June 2015 I took two sim cards from them for the US . I was to depart to the USA on 16 June 2015 I was suggested a plan of Rs. 3999/- per month for the first sim Number 30256XXXXX. This was merely an eye wash as a hefty bill of Rs. 5360/- was ultimately issued . There were many hidden surcharges and taxes which the executive selling the sim never disclosed.I had to pay through my nose for no fault of mine.
Similarly, the bigger fraud was played with me in the billing of my second number 30231XXXXX which was a basic$ 10 plan for which I should have been billed Rs. 700/- approximately. However these tricksters sent me a huge bill of Rs. 3495/- as they deliberately started GPRS on this phone although I never started the data myself as I was already having data on the first number still the sim was manipulated and it started switching on the data automatically. Ultimately I had to contact its customer care in India from the USA on 24/06/2015 and it was then these cheaters closed my GPRS. but during this period these fraudsters had charged me with 2672/- on account of Data usage, which I never used. I wrote many emails to these people to correct the bill but of no use.
So my earnest supplication to people in general is that never use MATRIX sim cards while going abroad otherwise you will have no option but to repent like me.
Vikas Bhardwaj