Your review is Submitted Successfully. ×
1.3

Summary

Matrix Mobile Operator
sheshgiri @sheshgiri
Sep 26, 2009 01:00 PM, 1811 Views
Pathetic fraudulent matrix

These guys charge 10000 on your credit card claiming that it will be reversed once u give back their SIM cards. This is a hoax. I picked up one on my parent’s singapore trip in July 1st week. Even till date, they have not reversed the amount.


Their billing claims to have no clue on this while the sales team that sold me this stupid card is blaming technical problems. They sent me a bill of Rs 300 which was also debited from my card. I returned the SIM card as soon as my folks got back so that I dont cause any delay to them.


I recommend that any visitors travellin on leisure to singapore/thailand/malaysia/hong kong pick up a local sim upon arrival. This will be far more convenient without any hassles of following up with these guys.


Why on earth cant a company thats spending crores of marketing rupees work on basics like this and ensure that they remain in business? STAY AWAY FROM THESE JOKERS. THEY ARE OUT TO SCAM YOU!

(3)
Dear Customer,I understand that there has been a delay in addressing your concern. At the outset, I apologize for the same and the inconvenience caused to you. Please provide us with your name and contact information on the below referenced email id, so that we may call you and personally assist you in resolving any discrepancy.We appreciate your business and endeavour to provide the best service at all times.Regards,Shibumishibumi.chopra@matrix.in
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer