It happened to me as well.
I purchased for > 2999 rs. they gave a MAX holiday vochur in Bangalore. Using this we can book a resort in bangalore.
Here comes all the FRAUD.
With a FRAUD website they will make you feel like your booking is confirmed.
Later you will not get any call, no booking confirmation email from resort. I called resort people and checked. They said with out e vochur they cannot allow.
All mobile numbers and land line numbers mentioned wont work at all.
Looks like it is a FRAUD service.
I am also planning to file the case in Consumer forum. Let me see how it goes.
But the service by MAX and BIG CITY EXPEREINCE is disgusting.
This is DAY LIGHT cheating of customers.