We the residents in Pitampura are stuck. With Max being the
main and most easily accessible hospital here most of us have to go here. But
each experience leaves a more bitter taste in your mouth.
Things that suck at the hospital
a. Doctors visits are limited and they are never on time. On my last visit i
was waiting for the doctor round at 1300 but he only turns up at 1400.
b. The billing section has only 2 personnel and they create havoc and
delays.
c. The discharge procedure is stated as 3hrs however this is 3 hrs from the
time the documents reach the billing section. And why to they need
3 hrs god alone knows. Saroj hospital takes under 90 minutes from the
time the Doc says GO!!!
d. The security sucks as they behave really strict however a bossy person or a
lady can easily get their way and a room can have over 4 visitors at a time
e. The staff are the first ones to forget that this is a hospital and hardly
any silence is maintained.
f. Schedule operations are delayed and no information is provided to the
visitors.
g. There are 2 lifts for everyone to use. Stretchers, wheel chairs, dead
bodies, meals trays, medical equipment, doctors and visitors all use the same
lifts. (This hospital has 7 floors)
h. It is mentioned child visitors are not allowed but you have children all
over the place...howling and screeching over visiting hours.
i. The visitor lounges are badly maintained and not air conditioned properly.
j. The ICU waiting room has broken chairs in a cramped up area.
k. The common area toilets are stinky.
j. There is no ramp for wheel chairs to access the authorized parking lot
behind the hospital.
l. The front of the hospital is filthy with sewage drains over flowing.
m. The staff hand over a medical insurance form saying get it filled by the
doctor. The doctor can come whenever he feels like. So instead of them
asking the doctor to fill in the details we have to hunt for the doc and then
he takes the form and says I will fill it up before u are discharged. So WHY
CANNOT the hospital cannot make arrangements to have this done.
n. Most of the docs have only 1 contact number listed. They may or may answer
your call. And best was the doc I was trying to reach was out of the country
and the hospital never informed us, but we had been advised to contact him.
o. This so called private hospital is sloppy and the
administration is slow and disgusting.
Good points…Maybe I see some on the next visit.