It is very disheartening to tell about the most reputed company Max Life Insurance
I am a responsible medical professional Sandhya V Nair who has a relationship with MAX from 2009, policy no. 747961247, MAX LIFE EXPRESS ULIP, which is getting mature in 03/07/2019. I already paid four installment of 50, 000 each annually.
I took another two policies respectively
Policy no. 917085623 Dated:- 21/06/2015
Policy no. 917085615. Dated:- 24/06/2015
I did not get any update of above mentioned policy numbers since the date I joined.
Neither agent nor local branch bother to update me.
And as per the knowledge regularly commission has been transferred to them. I never got an intimation of my ECS deduction from your esteemed organisation as well either via phone or mail. This year Aug 01, 2018, it was cut and again there was no prior intimation.
I am currently going through a financial crisis due to natural disaster took place in Kerala. My house is in Kerala and it’s been damaged by flood. Total cost of damage is more than 4 Lakhs.
Due to the financial constraints because of flood which has immensely damaged my personal saving I had asked the amount to remit back in my account and for that I have written first mail on Aug 03, 2018 and since then am writing every second day to them.
No response was there for three weeks, till yesterday Mrs Rashmi Tyagi she called up to tell about the policy. In-spite of coming to a conclusion she gave two options to get my deducted amount back in my account.
Total amount is 139, 000 as per her I could get if I will fulfill her desired criteria.
Two option which she gave to me are as follows:-
1). I have to go for IRDA training for 40 days from 11 AM in morning to 5 PM in evening in Cannaught place, Delhi.
2). She told me to get a dummy policy of 46, 000 in order to get the already debited amount from my saving account with in 90 Days. Means I would pay you 46, 000+20, 374 again to get my hard earned money.
My condition is not allowing me to accept any of such weird condition proposed to me. On top of that there is no guarantee that this amount would come back to me, anything could happen.
In my profession we have to be ready for every situation 24x7. I can’t go for any training and why should I go for training, what is the use of such training for me? I don’t want to be an agent.
My main concern is I want you to help me to re-credit my amount immediately which this company debited from my bank on Aug 1.
Next, I want you to give me proper and hassle free solution so that I could get my amount from them.
I need entire money, as I have to meet the expenses after the flood.