This cab service literraly sucks. Im from kolkata and I hardly get to see any meru cab around. While the other cab service companies have around 100 cabs this company has just 10-15 of them. Their web and database service is really bad.
Once I booked a meru cab and was waiting for the cab driver to arrive at my location but instead when I called him he said that he is still going on his previous trip and never ever accepted my booking. And the customer care service said to me that I never booked a cab but till jow I have the screen shot that booking.