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Meru Cabs

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Meru Cabs

sudheer @sudheerkopparapu

Jun 08, 2014 12:31 PM, 8167 Views

Meru cabs- rude driver behavior and long route

Hi,

Booking ref: 27111552

From Anand rao circle to Kundalhalli there is no way it could be 31kms. Even the Meru cab app showed me 20kms. But the driver took the longest route and on top of that he was abusing me like hell. Never ever prefer Meru cabs. Service is also very bad. The call is never connected to the customer care executive

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MeruCabs

Jun 09, 2014 (Updated Jun 09, 2014)

Dear Sudheer,Please accept our sincere apologies on the outset. This is definitely not what we stand for.Providing safe, transparent and professional services has always been the driving force behind our endeavours. In order to negate any occurrence of overcharge we issue an E-Receipt which keeps our customers informed about the Trip Details and which also includes the distance travelled, the start time and end time, the waiting time and the total amount. This is done in order to maintain a high level of transparency.We're looking into the issue you have faced. Assure you we'll investigate it elaborately, take action against the concerned person, and get back to you soon.Regards,Team Meru