I think Micromax’s strategy of trying to get into market is successful as people are buying the cost effective devices.
But they do not have the infrastructure on the support end. Poor process, poor quality providing support team (example- s3 communications - Bangalore).
My issue:
I gave my device with a little problem. I received some one else’s device which had more issues- the device was not even switching on. When I gave the device again, I got another customer’s device :)
So we can see process issues, poor associations, etc? Am I right? I am currently running a case with Micromax appellate to check and then move to Consumer courts. There is not just poor service, there is CHEATING which is sad.