I appreciate the after sale service. Even though my warranty was over, My console was replaced free of cost. That too the new console was delivered right at my doorstep and the old one collected without even charging for the courier.
But reaching the after sales is a little tricky. An advice though either LIVE CHAT with their executive online and tell your problem or call on their international toll free no. Then follow up with the Indian counterpart. As promised within 5 days my new console was at my doorstep.
Just one disappointment though, the console gets overheated too soon specially in Indian tropical climate. So keep it well ventilated and cool. And protect from Indian dust. Applause to MICROSOFT for their after sales service