I have a XBOX 360 for some time now, last week after a month out of 1 yr warranty it showed the feared Red Ring of Death(RROD). I had heard many horror stories about it . As I had never had actually dealt with Microsoft India before I was pretty pessimistic as my experience with after sales services with companies in India is pathetic( actually its really bad).
So I called up Microsoft and after a few verifications I was assigned a replacement. The replacement arrived within 3 days and to my surprise it supported 1080p unlike my old one which just did 720p. So I am pretty happy about my free upgrade and great after sales service provided my Microsoft.
So if you are planning to buy a XBOX 360 in India do go ahead and do get yourself a XBOX live connection, that’s what makes 360 shine above the other consoles which collect dust in my house.