I bought a semi-stitched anarkali from mirraw. When it arrived, it looked like a rag, there were threads hanging out of the embroidery on the garment itself. The motif which is the centerpiece of the anarkali was stitched so terribly. The motif on the bottom of the anarkali was also stitched so bad that it was crooked and covered the embroidery work very untidily. So i sent an email to ravi, who i have been emailing back and forth and i advised him on the day i received the delivery, that i was not happy with the item. Instead he ignored all my complaints and only focused on the fact that it is semi-stitched. He has ignored all my requests to get a refund. This is such terrible service. I should have read the reviews about mirraw.com before i purchased from them. Mirraw.com i want my money back. I have just emailed ravi again, but i wait with bated breathe if he will respond.
Update: 15.06.2015.
After i had posted the above review i received a phone call from a woman from mirraw.com apologizing for the inconvenience caused by sending me a defected product. She advised that mirraw will give me a full refund for the defected product and there was no need for me to send the product back. So i was quite impressed with this service. However there was a catch! She said that they will give me a full refund for the product but i must remove the reviews of mirraw from the 2 sites i posted about their bad service and low quality of products. And in place of the bad reviews, i must replace the reviews with good reviews recommending the company and their products! I was shocked! But what shocked me more is that they only paid me a portion of the refund. I sent several emails to mirraw on the day i received the partial refund, but yet again no one responds to me.
Therefore, me having to write this review. This has been the worst buying experience! In essence i have paid for a damaged product and i have no joy! Please be aware of this!