The service of mitsubishi is very good, they have a very good costumer support also . The mitsubishiMS-HK24VA 2TON is a three sta ac that uses quite low voltage and low power its input power consuption is quite low then other ac’s. The cooling of the good it dosen’t makes any kind off noise while it is in use. It is nature friendly. the cooling qualiy is quite good. It is durable I used properly. if you have to buy any ac you can buy this because it reliable and efficient andis easy to handle and use.